Business Management & Intelligence Experts

Our reputation for outstanding services in business and financial software implementations and support took significant time and effort to develop. That’s why we don’t take it for granted.

The consistent and consecutive awards that Lorge receives are testimony to the level and depth of skills and expertise that the company sustains. We continually strive to produce the best possible business solutions for our increasingly wide customer base across multiple business, commercial and industrial sectors. Our objective remains to design and develop software system solutions and services that cost-effectively meet the needs of each customer.

Lorge’s Services division comprises product-certified consultants who are primarily selected for their business and accounting knowledge. The ability to structure to your specific needs is Lorge’s highly sought-after strength. It accounts for over 70% of Lorge’s resources being dedicated to implementation and support services, and why we rank amongst the top performing solution providers in the world.

Our teams of consultants administer the day-to-day tasks required by our clients, as well as project implementations. A dedicated consultant is allocated to resolving client issues logged with our Client Care Centre.

Our scope of service offerings includes:

Our clients enjoy the following support offerings:

At Lorge we are very proud of the technical expertise we have built in our team. In addition to our core business of providing Sage product implementation, support and training we also have a small hardware department, where we also look after some of our clients’ whole infrastructure, which includes server and network maintenance, database maintenance, backups, data replication and disaster recovery. We are therefore comfortable that we have the pure technical knowledge to support any client.

We don’t regard Crystal Reports, Sage Intelligence Reporting, the ability to do system version upgrades and other related tasks as technical knowledge. We require all of our consultants to have these skills and perform related tasks, to a level to satisfy even the most difficult client. We can certainly look back at a track record where we completed upgrades where others have failed, and we have been rewarded and acknowledged by our suppliers for the level of skill and expertise we bring to the table as far as report writing is concerned.

Further, we have a strong development team that has done very successful integrations, customisations, and automations of the, and into the software that we support.

Most of our functional consultants have B. Com / B. Comp degrees, and as such have a keen understanding of the accounting behind the systems we are implementing. We certainly always adhere to best practice and know that taking shortcuts now leads to problems later on.

Working with Lorge means that you can rest assured that we will take extreme care in assessing the impact of every decision we’ll take and any changes to your system will be tested beforehand and implemented with care.

Saying that, our consultants are not practicing accountants, and therefore need to work with you to understand the reporting standards relating to your situation to ensure the system is configured in a way that will satisfy those requirements. Together, with our knowledge of the systems we support and your knowledge of your business and specific requirements, we are confident of delivering and supporting solutions that exceed expectations.

Consider the following:

Lorge’s vision is to be the ERP, CRM and Business Intelligence software solution provider of choice for medium to large organisations.

Lorge’s mission has always been to ensure our customer retention is excellent and our foundation stone for this is a company-wide determination to provide outstanding service and support to our clients.

Part of our mission is to care for our staff – we ensure that their loyalty towards the company is passed to the client in the form of excellent service all round.