Between scheduling field personnel and equipment, ensuring customer satisfaction, guaranteeing Service Level Agreements are met, there are several moving parts that need to come together. Within the field service and repair industry, you need real-time access to ensure your business runs as smoothly and efficiently as possible.
A modern ERP system helps businesses run more effectively and improves services revenue and profitability. When you have access to real-time information on every aspect of your operation, you can identify when there’s a problem before it becomes a major issue.
To know how your department is performing at all times you need accurate real-time business data. An ERP system allows you to maintain a real-time view of your department’s activities across all your company’s operations. It will integrate with CRM, sales, inventory, purchasing, accounting, and financial reporting, so you can drive insight through dashboard analytics and real-time reporting.
To improve your offerings and customer service, you need to empower your staff with the right tools. With an effective ERP system your staff are equipped with the tools they need to collaborate remotely. This technology allows service staff remote entry for time and service call management, so you drive field service efficiency and productivity.
With one system that integrates your company’s financial management, operations, and CRM you can access current job orders, previous customer history, product manuals, and share best practices
Maintenance & Field Service Software
Manage every aspect of your company’s field service operation with an effective ERP system today. From accounting to CRM to manufacturing and distribution, a robust and scalable ERP system will add value to your business through streamlining your processes and using real-time data to give you actionable insights.