Customer Relationship Management Solutions

Get in touch with us

Submit the form below or give us a call on +27 (0) 10 594 9800

How many employees are within your organisation?
What financial and operations system are you using?
What vertical does your business fall under?

Understand your customers. Increase productivity and gain visibility for better business decision-making.
This solution is affordable, easy to use and scalable.

Sage CRM is an out-of-the-box Cloud solution. It’s compatible with all web browsers and the Sage CRM Mobile app. This gives your team the tools to succeed, office bound or on the road. Sage CRM is adaptable, either working stand-alone, or integrating to Sage 300Cloud and Sage Enterprise Management. It can connect to external solutions for further integrated data sets, all from a single customer-centric view across your entire business.

  • Improved Communication
  • Improve Interdepartmental Communications

  • Informed Decisions
  • Reduce duplication of data and of work

  • Profitability
  • Make more informed business decisions

  • Scalable
  • Drive Profitability

Sage Customer Relationship Management Solution Features

Accelerated Sales

  • Pipeline Analyses
  • Lead, opportunity and close tracking
  • Customisable workflow through various stages
  • Easily track your performance against targets
  • Insight and trend-tracking with charts, dashboards and reports

Targeted Measurable Marketing

  • Organise customer and prospect information
  • Plan marketing campaigns with precision, track the results of these campaigns and run campaign reports
  • Send relevant and engaging email marketing campaigns
  • Manage your relationships with prospects, leads and customers on social media networks

eMarketing

  • Create campaigns to specifically targeted customer and prospect bases
  • Campaign progress and results reports
  • Email and/or SMS communications

Customer Service

  • Automated Case Logging
  • Customisable workflow through various stages

  • Escalation of cases

  • Insight and trend-tracking with charts, dashboards, and reports

  • Self service for your customers to keep track or update their own cases

  • Email and/or SMS alert

Usability

  • Easy to use and adaptable

  • Multi-Language

  • Cloud based solution, using a web browser or the Sage Mobile CRM app

  • Customisable user dashboards in real-time

  • Drill-down-able charts and reports in real-time

  • Document library

  • Social media integration to LinkedIn, Facebook and Twitter

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